Chapter 1 Application of These Terms, etc.

Article 1 (Application of These Terms)

1. These Terms of Service (hereinafter referred to as the "Terms") are L's rental guarantee on the Internet by Ells Support Co., Ltd. (hereinafter referred to as the "Company") (hereinafter referred to as the "Company" (hereinafter referred to as the "Company"). The Company's website may be added, changed, or deleted at any time at the discretion of the Company. It is applied in common to the services provided in the Service (hereinafter collectively referred to as the "Service"), and defines the matters that the user should comply with and other conditions that are applied when the user uses the Service. These Terms apply to any relationship between the Company and the User relating to the use of the Service.
2. The Company may, at its discretion, establish individual terms of use (hereinafter referred to as the "Individual Terms") with respect to the Service. If individual terms are established, the Individual Terms and Conditions shall apply to the Service covered by the individual terms in addition to these Terms unless otherwise specified in the individual terms.
3. Before starting to use the Service, the User shall use these Terms and conditions and other terms applicable to the Service( including but not limited to individual terms). The same below. Shall fully understand and agree to the content of the information and comply with it in good faith. By using the Service, the User shall be deemed to have carefully read these Terms and Conditions and other terms applicable to the Service until the end, fully understand and agree to the contents thereto.
4. In the event of any discrepancy between these Terms and individual terms, the Individual Terms shall supersede these Terms.

Article 2 (Amendments to these Terms and Individual Terms)

1. The Company may add, change, delete, etc. (hereinafter referred to as "changes, etc.") to these Terms (including attached sheets) and individual contracts at the discretion of the Company without prior or post-notification. In this case, the terms of provision of the Service, etc. shall be based on these Terms and Conditions and individual terms after the change, etc., and if the User uses the Service after such changes, etc., the User shall be deemed to have fully understood and agreed to such changes, etc. before using the Service.
2. 2. Changes, etc. regarding these Terms or individual terms shall take effect from the time the Company posts these Terms or Individual Terms on the Company's website where such changes have been made.

Article 3 (Notice from the Company)

1. The Company shall notify users by posting on the Company's website or in other ways and scopes that the Company deems appropriate.
2. The notice prescribed in the preceding paragraph shall be effective from the time the Company posts the contents of the notice on the Company's website. In addition, if the notice prescribed in the preceding paragraph is executed by mail, the notice shall be effective from the time the notice reaches the user.

Article 4 (Details of this service)

1. The specific contents of this service are as described in Exhibits 1 and 2. However, the services described in Exhibit 2 are provided by a third party rather than the Company, and the Company shall not be liable for any content, copyrighted works, information, services, or other products provided to users by such third parties, and the User shall be deemed to have agreed to this by using the Service. Services provided by such third parties shall be subject to the terms and conditions of the service. The Company shall not
   be obligated to provide the Service to the User.
2. The Company shall not be obligated to provide the Service to the User.
3. The Company may, at its discretion, change the contents of the Service at any time without prior or post-notification. If the User uses the Service after a change in the Service, etc., the User shall be deemed to have fully understood and agreed to the contents of such changes, etc.
4. The Company may, at its discretion, discontinue the provision of all or part of the Service at any time without prior or post-notification.
5. The Company shall not be liable for any damage incurred by the User pursuant to the preceding two paragraphs.

Article 5 (Definition of Terms)

In these Terms, each of the following terms shall be used in the following ways:

(1) Personal information Information about an individual such as a user, etc. that the Company can know when providing the Service that can identify a
specific individual by name, date of birth, or other description contained in the information (including those that can be easily collated with other information and thereby identify a specific individual).
(2) Intellectual Property Trademark
rights, patents, utility model rights, design rights, copyrights, designs, know-how, and all other intellectual property (including the right to receive those rights and the right to apply for registration of those rights, etc.). ）

Article 6 (Intellectual Property)

1. All rights, including but not limited to copyrights, trademarks, designs, etc. of the Service and its website, intellectual property (including but not limited to, content, documents, images, videos, screen designs, e-mails created or transmitted by the Company, and any other copyrights, trademarks, designs, etc.) belong to the Company, the person specified by the Company, or the Company that has licensed the use. Users may not use, reproduce, adapt, modify, translate, reprint, distribute, disclose, publicly transmit, or transfer, lend, license, or otherwise dispose of any content, services, software, copyrighted works, property, information, or other items related to the Service or the Company's website without permission from the Company or the right holder, except as permitted by the Copyright Act or other laws and regulations.
2. The User shall not be granted any rights in the rights set forth in the preceding paragraph by using the Service.
3. The User shall not engage in any act (including, but not limited to, disassemble, decompile, or other reverse engineering) that may infringe on the rights set forth in Paragraph 1 of this Article.
4. Opinions, inquiries, posts, images, content, e-mails, files, software and other copyrighted works and personal property provided by users to the Company or the Company's website (hereinafter referred to as "User Provided Information, etc."), the ownership of the Company or the person designated by the Company belongs to the user, and the user provided information, etc. is licensed by the Company, the company, the company or the person designated by the Company, It may be freely used (including but not limited to reproduction, adaptation, modification, translation, reprint, distribution, public, public transmission, etc., or transfer, loan, license, or any other disposition) for any purpose free of charge in Japan and overseas (personal information shall be subject to Article 17).
5. The User shall be deemed to have agreed to the preceding paragraph at the time of providing user information, etc. to the Company or the Company's website. The User shall not exercise the moral rights of the author to the Company, the person designated by the Company, or the person designated by the Company or the person designated by the Company, etc. with respect to the User Provided Information, etc.
6. The Company shall not be obligated to use user information, etc., such as opinions, posting posts, etc.
7. The Company shall not be obligated to maintain confidentiality of user provided information, etc., and the User shall be deemed to have agreed to this when the User Provided Information, etc. is provided to the Company or the Company's website (however, personal information shall be subject to Article 17).

Chapter 2 Registration, etc.

Article 7 (Registration by Users, etc.)

1. Some of the Services require you to register with us as a user through our website in accordance with our instructions prior to use. Those who wish to use the Service (hereinafter referred to as the "Registration System Service") that require prior registration for such use (hereinafter referred to as the "Registered Service") shall, prior to using the Registration System Service, follow these Terms, the Individual Terms concerning the Registration System Service, and other instructions of the Company through the Company's website. The Company shall apply for the Service by appropriately entering the necessary information designated by the Company and sending it to the destination designated by the Company.
2. In the case referred to in the preceding paragraph, at the time the information necessary for registration is sent to the Company, the Applicant shall be deemed to have applied for registration after perusing these Terms and Conditions and the individual terms concerning the registration system service to the end, fully understanding the contents thereof, and agreeing to this. If such transmission is made appropriately, the user registration will be completed when such information is stored on the server of the Company's website, unless the Company refuses registration based on Paragraph 4 of this Article.
3. When registering as a user of the registration system service, the applicant himself/herself shall register and register true and accurate information. It is prohibited to register using the name, e-mail address, etc. of others.
4. The Company may refuse user registration at any time at the Company's discretion without prior or post-notification if the applicant falls under any of the following, and if the user who has already registered falls under any of the following (whether or not it corresponded at the time of registration application), at the Company's discretion without prior or after notification, The registration may be canceled. The Company shall not be liable for any damage incurred by the applicant or user due to such measures.
   (1) When it is found that the person who applied for the registration system service does not exist
   (2) When there is a falsehood, error, or input in the information provided to the Company (including information entered at the time
   of registration), (3) When the same person has registered more than one person
   (4) When the registration has been canceled in the past
   (5) When the Company violates these Terms, individual terms, or the Company's instructions regarding the registration or use of the
   Service (6) or when the Company deems it inappropriate as a person who uses the Registration System Service
5. If the User wishes to cancel the registration for the registration system service, the user shall perform the registration cancellation procedure in accordance with the procedure prescribed by the Company.

Chapter 3 Conditions of Provision, etc.

Article 8 (Fees for the Service)

The usage fee for this service is free of charge. Provided, however, that if the individual terms and conditions are otherwise specified, the Company shall comply with them.

Article 9 (Suspension or Suspension of the Service)

1. If the Company determines that any of the following applies, the Company may suspend or suspend the Service at any time without prior or post-notification to the User and without the user's consent.
   (1) When performing maintenance or inspection of equipment necessary for the provision of the Service (whether regular or urgent) (2) When it is
   difficult to provide the Service due to force majeure (including but not limited to natural disasters such as earthquakes, fires, power
   outages), (3) When backing up data necessary for the provision of the Service
   (4) When it is unavoidable for operational or technical reasons
   (5) When the equipment necessary for the provision of the Service is stopped or damaged by accident (whether or not due to reasons attributable to the
   Company) (6) When the Company determines that suspension or suspension is necessary
2. The Company shall not be liable for any damage caused to the User or the Applicant due to the suspension or interruption of the Service pursuant to the preceding paragraph.

Article 10 (Advertisements, etc.)

The Company may post advertisements, information, etc. provided by third parties on the Company's website. In addition, such advertisements, etc. are posted at the responsibility of the provider of advertisements, etc., and the Company does not guarantee its accuracy, legality, or any other matters, and shall not be responsible at all.

Chapter 4 Obligations of Users

Article 11 (Changes in Registration Details, etc.)

1. If there is an error, shortage, addition, or change in the information provided to the Company (including information entered at the time of registration and information on e-mail addresses regarding the registration system service), the User shall correct, add, or change without delay in the manner prescribed by the Company.
2. If the User fails to correct, add, or change the preceding paragraph, the Company may suspend the user's use of the Service. In addition, until such corrections, additions, or changes are made, it is sufficient to handle the information of users already delivered to the Company, and shall not be liable for any damage caused to the User due to such handling. If the User fails to correct, add, or change the preceding paragraph, and the notice issued by the Company to the User is not reached, the notice shall be deemed to have reached the User when the reasonable period necessary for the notification to be reached has elapsed after the notice has already been issued based on the user's information already received to the Company.

Article 12 (Preparation of Equipment, etc.)

The User shall, at his/her own expense and responsibility, use the Telecommunication Lines, Telecommunications Equipment, Computers, Software, and all other equipment necessary in connection thereto (hereinafter referred to as "User Equipment") necessary for using the Service. and the state in which the Service can be appropriately used (including the conclusion of a provider agreement, etc.). shall be maintained in the The Company shall not be involved in any user facilities, and shall not be liable for any failure of user equipment, etc. or loss or damage of data due to the use of the Service or access to the Company's website.

Article 13 (Prohibited Acts, etc.)

1. When using the Service, the User shall not engage in any of the acts specified in the following acts.
   (1) Acts of falsifying information related to the Service
   (2) Acts of using the Service by impersonating a person other than the user
   (3) Acts of transmitting or writing harmful computer
   programs, etc. (4) Acts that infringe on the property, honor, privacy, etc. of a third party or the Company
   (5) Acts of collecting personal information of a third party or the Company without obtaining the consent of the person or by fraudulent means or other illegal means
   (6) Acts that interfere with the use or provision of the Service
   (7) Acts that infringe on the copyrights or other intellectual property of a third party or the Company
   (8) Acts that violate laws and regulations or public order and morals, or acts that solicit or encourage such acts
   (9) Business activities using the Service or other acts for profit
   purposes (10) Acts that damage the credibility of the Company or cause damage to the Company
   (11) Acts of defaming or slandering the Company or a third party
   (12) Acts of sending false information
   (13) Acts of illegally using IDs, passwords, e-mail addresses, etc.
   (14) Other acts, Acts that the Company deems inappropriate
2. If the User Provided Information, etc. falls under or is likely to do so, the Company may, at its discretion, delete all or part of it without the user's consent or take any responsibility to the User, or make corrections that the Company deems necessary.
   (1) Those that the Company deems likely to fall under any of the prohibited acts set forth in the preceding paragraph.
   (2) Those that the Company deems to be clearly contrary to the facts.
   (3) Other things that the Company deems inappropriate.

Article 14 (Obligation for Damages)

1. The User shall be liable for compensation for such damage if the Company suffers damage due to a user's violation of these Terms or a reason attributable to the User.
2. If the User causes damage to a third party with respect to the use of the Service (including but not limited to cases where the intellectual property of a third party is infringed by providing user provided information, etc.), the user shall resolve this at the user's own risk, and in such cases, the Company shall compensate for the damage incurred by the Company.

Chapter 5 Scope of Responsibility

Article 15 (Scope of Responsibility)

1. The User shall be liable for compensation for such damage if the Company suffers damage due to a user's violation of these Terms or a reason attributable to the User.
2. If the User causes damage to a third party with respect to the use of the Service (including but not limited to cases where the intellectual property of a third party is infringed by providing user provided information, etc.), the user shall resolve this at the user's own risk, and in such cases, the Company shall compensate for the damage incurred by the Company.

Chapter 6 Personal Information, etc.

Article 16 (Handling of Personal Information, etc.

1. The Company may use the user's personal information in accordance with the "Handling of Personal Information" (Basic Policy on the Protection of Personal Information) posted on the Company's website, and the user is deemed to have consented to the handling of such personal information by using this service.
2. Notwithstanding the preceding paragraph, the Company shall provide personal information and other information provided by the User to the Company (including, but not limited to, information related to inquiries from users regarding housing information and other user information provided by users). to the extent necessary for the performance of the Service, a third party (including, but not limited to, companies providing housing information, real estate companies that post store information, etc.) the user is deemed to have agreed to this by using the Service. Provided, however, that the Company shall provide such a third party (hereinafter referred to as the "information provision destination"). We will make an agreement to appropriately handle the personal information of users to be provided.
3. By using the Service, the User agrees that informational information, other guidance, communication, notification, etc. of housing information may be provided to the User from the information provider.
4. By using the Service, the User agrees to post advertisements, guidance, etc. of the Company and third parties in e-mails and other notices sent to users by the Company.
5. The Company shall not be liable for any communication, negotiation, contract, or any other relationship between the user and the information provider, and the User shall be deemed to have agreed to this by using the Service.
6. In order to operate the Service smoothly, the Company will keep the user's personal information for a certain period of time as a refrain from using the Service. The User agrees that if the contents of the form, etc. are unclear in inquiries or requests for materials, and the real estate company cannot contact or send materials, etc., the Company may contact the User directly to the extent necessary for the Smooth Operation of the Service.

Chapter 7 Others

Article 17 (Governing Law)

These Terms of Use, individual terms regarding the Service, the effect, interpretation and performance of this service and the Company's website shall be governed by the laws of Japan.

Article 18 (Court of Competent Jurisdiction)

All disputes relating to these Terms, the Individual Terms of Service, the Service and the Company's website shall be treated by the Tokyo District Court as the exclusive court of jurisdiction for the first instance.

Article 19 (Contact)

For inquiries regarding this service, please contact as follows. However, the Company shall not be obligated to provide support, etc. to users with respect to the Service and the Company's website.
For information about this service, please contact us here.

Article 20 (Use outside Japan)

The Head Office does not guarantee the legality of the contents of the Service when the user uses the Service outside Japan. When using the Service outside of Japan, the User shall use the Service after confirming that he/she complies with the laws of the country or region at his/her own risk.
These Terms of Use shall be implemented from September 01, 2007.
May 01, 2009 2nd Edition

[Exhibit]

1. Services provided by the Company
   (1) Lease guarantee service and guarantor agency service accompanying the lease contract
   (2) Credit, finance business
   (3) Property search:
   Service to transfer inquiry information from users to the company providing property information for property information
   (4) Campaign:
   On the site operated by the Company, Various campaigns conducted irregularly for site users
   (5) User questionnaires: On sites operated by the
   Company, questionnaires conducted regularly and irregularly to obtain reference data for future site operation to site users
   (6) Posting opinions and experiences:
   On sites operated by the Company, Recruitment and posting services for opinions and experiences that are conducted regularly and irregularly to
   site users (7) E-mail magazine services: E-mail magazine services
   that regularly and irregularly distribute to site users who have obtained permission to distribute on sites operated by the Company
2. Services where the provider is not the
   Company (1) Direct debit service of rent incidental to the rental guarantee service provided by the Company